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Digital Transformation
Cybersecurity Primer for Local Government Leaders
Feb. 9, 2022 [ Report ]
Return on Investment In Information Technology: A Guide for Managers
Aug. 1, 2004 [ Guide ]
Advancing Return on Investment Analysis for Government IT: A Public Value Framework
Oct. 25, 2006 [ Report ]
30 Years of CTG UAlbany by the Numbers 1993 -2023
April 21, 2023 [ 20th Anniversary ]
Digital Transformation and Public Value
Jan. 31, 2022 [ Report ]
Applying an Enterprise Data Model in Government
June 25, 2019 [ Journal Article & Conference Paper ]
Public Value Creation through Digital Service Delivery from a Citizens’ Perspective
June 25, 2019 [ Journal Article & Conference Paper ]
Toward an Enabler-Based Digital Government Maturity Framework: A Preliminary Proposal Based on Theories of Change
May 28, 2019 [ Journal Article & Conference Paper ]
A Tale of Two Information Systems: Transitioning to a Data-centric Information System for Child Welfare
June 5, 2018 [ Journal Article & Conference Paper ]
20 Years: Research Excellence and Policy Impact
Dec. 1, 2013 [ 20th Anniversary ]
Timeless Lessons for Government Innovators
Dec. 1, 2013 [ 20th Anniversary ]
Understanding the Co-Evolution of Institutions, Technology, and Organizations: The Enactment of the State Government Portal of Puebla
June 17, 2013 [ Journal Article & Conference Paper ]
Developing Public Value Metrics for Returns to Government ICT Investments
June 1, 2012 [ Report ]
Cultivating the Next Generation of International Digital Government Researchers: A Community-Building Experiment
Sept. 26, 2011 [ Journal Article & Conference Paper ]
Open Government Portfolio Public Value Assessment Tool (PVAT)
April 15, 2011 [ Online Tool ]
Information and Technology: Improving Public Sector Capability to Address Societal Challenges
Oct. 15, 2010 [ Report ]
International Digital Government Research: A Reconnaissance Study (1994 - 2008) UPDATED
Aug. 31, 2009 [ Report ]
Creating Enhanced Enterprise Information Technology Governance for New York State: A Set of Recommendations for Value-Generating Change
Aug. 26, 2009 [ Report ]
Governance: The Value of a Custom Fit
Aug. 26, 2009 [ Issue Brief ]
Enterprise IT Governance in State Government: State Profiles
Aug. 10, 2009 [ Report ]
From ‘‘Need to Know’’ to ‘‘Need to Share’’: Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks
May 1, 2009 [ Journal Article & Conference Paper ]
A Capability-based View of Government IT Innovation
May 1, 2008 [ Issue Brief ]
Assessing Mobile Technologies in Child Protective Services: A Demonstration Project in 23 New York State Local Departments of Social Services
March 13, 2008 [ Report ]
Assessing Mobile Technologies in Child Protective Services: An Extended Pilot in New York City's Administration for Children's Services
Jan. 7, 2008 [ Report ]
Advancing Return on Investment Analysis for Government IT: A Public Value Framework
May 4, 2007 [ Issue Brief ]
From Agency to Structure: Analysis of an Episode in a Facilitation Process
March 16, 2007 [ Journal Article & Conference Paper ]
Understanding Context through a Comprehensive Prototyping Experience: A Testbed Research Strategy for Emerging Technologies
Jan. 3, 2007 [ Journal Article & Conference Paper ]
Setting the Stage for an Electronic Health Record: A Business Analysis for the New York State Department of Correctional Services
Dec. 10, 2006 [ Report ]
Challenges And Strategies for Conducting International Public Management Research
Nov. 1, 2006 [ Journal Article & Conference Paper ]
Measuring Return on Government IT Investments
Oct. 27, 2006 [ Journal Article & Conference Paper ]
Multi-method approaches to understanding the complexity of e-government
Oct. 18, 2006 [ Journal Article & Conference Paper ]
Using XML for Web Site Management: Getting Started Guide
Sept. 26, 2006 [ Guide ]
Service New Brunswick (Case Study)
Sept. 12, 2006 [ Report ]
The Austrian Federal Budgeting and Bookkeeping System (Case Study)
Sept. 12, 2006 [ Report ]
The Commonwealth of Pennsylvania’s Integrated Enterprise System (Case Study)
Sept. 12, 2006 [ Report ]
The Government of Israel’s Merkava Project (Case Study)
Sept. 12, 2006 [ Report ]
The Washington State Digital Archives (Case Study)
Sept. 12, 2006 [ Report ]
Enacting State Websites: A Mixed Method Study Exploring E-Government Success in Multi-Organizational Settings
Jan. 4, 2006 [ Journal Article & Conference Paper ]
Multi-Method Approaches to Digital Government Research: Value Lessons and Implementation Challenges
Jan. 4, 2006 [ Journal Article & Conference Paper ]
Building a state government digital preservation community: Lessons on interorganizational collaboration.
Jan. 2, 2006 [ Journal Article & Conference Paper ]
Understanding the Complexity of E-Government: Multi-method Approaches to Social Phenomena
Oct. 7, 2005 [ Journal Article & Conference Paper ]
Building State Government Digital Preservation Partnerships: A Capability Assessment and Planning Toolkit, Version 1.0
Aug. 1, 2005 [ Guide ]
Making Smart IT Choices: Understanding Value and Risk in Government IT Investments
April 1, 2004 [ Guide ]
Designing electronic government information access programs: a holistic approach
Dec. 13, 2003 [ Journal Article & Conference Paper ]
Electronic Government: A Vision of the Future that is Already Here
Dec. 1, 2002 [ Journal Article & Conference Paper ]
Untangle the Web: Delivering Municipal Services Through the Internet
Dec. 1, 2002 [ Guide ]
Making a Case for Local E-Government
July 1, 2002 [ Guide ]
The Future of E-Government
June 24, 2002 [ Report ]
Implications of Legal and Organizational Issues for Urban Digital Government Development
Oct. 1, 2001 [ Journal Article & Conference Paper ]
Insider's Guide to Using Information in Government
Nov. 1, 2000 [ Guide ]
Realizing the Promise of Digital Government
Oct. 1, 2000 [ Journal Article & Conference Paper ]
New York State Central Accounting System Stakeholder Needs Analysis
July 1, 2000 [ Report ]
Conducting Best and Current Practices Research: A Starter Kit
Jan. 1, 2000 [ Guide ]
Four Realities of IT Innovation in Government
April 1, 1999 [ Journal Article & Conference Paper ]
Web-based Applications and/or Networked Legacy Systems
April 1, 1999 [ Report ]
Some Assembly Required: Building a Digital Government for the 21st Century
March 1, 1999 [ Report ]
A Survey of System Development Process Models
Feb. 1, 1998 [ Report ]
An Introduction to Workflow Management Systems
Nov. 1, 1997 [ Report ]
IT Innovation in Government: Toward an Applied Research Agenda, Part One: The practitioner perspective
Oct. 1, 1997 [ Report ]
Tying a Sensible Knot: A Practical Guide to State-Local Information Systems
June 1, 1997 [ Guide ]
Delivering on the Web: The NYS Internet Services Testbed
Dec. 1, 1996 [ Report ]
The World Wide Web as a Universal Interface to Government Services
Dec. 1, 1996 [ Report ]
Pool the Risks, Share the Benefits: Partnerships in IT Innovation
Jan. 2, 1995 [ Book Chapter ]
Title Imaging Project with NYS Department of Motor Vehicles
Nov. 1, 1994 [ Report ]